When will my order be delivered?
Your order is processed as soon as we receive it and we aim to deliver your order within three working days of receiving your order. If you have not received your order after two weeks please contact us.
UK: Free delivery on orders over £75. For orders under £75, delivery is £2.99
Europe: £15
Australia, New Zealand & Canada: £20
Middle East: £25
USA: Due to recent Government tariffs, shipping to the US is available but costs must be calculated individually. Please contact our office for a personalised quote before placing your order.
UK orders: Usually delivered within 3–5 working days.
International orders: Delivery times vary by destination.
You’ll receive an email confirmation when your order is dispatched. If there are any delays, we’ll get in touch with you directly.
We use trusted couriers including Royal Mail and DHL.
For deliveries outside of the UK (including Europe, the Channel Islands, Isle of Man, and Isles of Scilly), customs duties or taxes may apply in line with local import regulations.
These charges are payable by the recipient and may be requested separately by local customs authorities.
As these costs are outside our control, we cannot estimate them in advance. We recommend checking your country’s import rules before placing an order.
If you have any queries regarding your delivery please Contact Us.
Last updated and reviewed: 16th September 2025
Your order is processed as soon as we receive it and we aim to deliver your order within three working days of receiving your order. If you have not received your order after two weeks please contact us.
If you have ordered a combination of in-stock and pre-order items, there will be no delay to your in-stock item. All items will be dispatched as soon as items are in stock, but again you won’t be charged for additional deliveries.
Your items may arrive on different days or from different couriers, but you won’t be charged for additional deliveries.
Free delivery is available and automatically applied at checkout on all orders placed over the value of £75 which are for delivery in the UK. Charges apply for all deliveries outside of the UK.
Antimicrobial
self-sanitising IONIC+ silver technology works against bacteria and viruses
Fast Acting
reduces 99.9% of pathogens on fabric
Healthier Skin
eliminates acne-causing bacteria
Environmentally Friendly
IONIC+ cannot be washed out, helps to extend the life of a product and products can be washed at a lower temperature
Anti Odour
kills bacteria which causes odours